FUSEBook a Call
Legal

Privacy Policy

Last updated 19 June 2026

FUSE (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with our website and services. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information we collect

We may collect the following types of personal information:

  • contact details such as your name, email address and phone number;
  • information you provide through enquiry, appraisal or contact forms;
  • property preferences and details relevant to buying, selling or leasing;
  • technical data such as your IP address, browser type and pages visited.

2. How we use your information

We use your personal information to:

  • respond to your enquiries and provide our real estate services;
  • match you with relevant properties and market updates;
  • improve and personalise your experience on our Site;
  • meet our legal, regulatory and contractual obligations.

3. Disclosure of information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as marketing, IT and conveyancing partners), or where required or authorised by law. Any third parties we engage are required to protect your information consistently with this policy.

4. Cookies and analytics

Our Site may use cookies and similar technologies to remember your preferences and understand how the Site is used. You can disable cookies through your browser settings, though some features of the Site may not function as intended.

5. Data security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

You may request access to, or correction of, the personal information we hold about you, and you may ask us to stop sending marketing communications at any time. We will respond to your request within a reasonable period. If you believe we have breached your privacy, you may contact us using the details below.

7. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “last updated” date revised accordingly.

8. Contact us

For any questions or requests regarding your privacy, please contact us at office@fuse.com or +61 (0) 3 8376 6284.